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E for Employment

Red Hat Hiring: Software Maintenance Engineer On Jun 2016 at Pune

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Job Details

Job Title :
Software Maintenance Engineer
Experience :
5 + Years
Industry :
Qualification :
Bachelor s Degree
Location :
Posted Date :

Job Description

Responsibilities :
1. Resolve complex customer problems within general base operating system components

2. Analyze upstream development against current customer reported defects and develop patches to resolve the issue

3. Use available tools to investigate and resolve technical issues

4. Record customer interactions to include investigation, problem solving, and the resolution of issues

5. Work closely with Red Hat's production support engineers, technical account managers, and development engineering to solve customer problems

6. Demonstrate considerable judgement in selecting methods and techniques for obtaining solutions

7. Manage workload to ensure that all customer issues are handled and addressed efficiently

8. Assist in the development of comprehensive and reusable self-service solutions for future incidents

Candidate Profile :
Required Skills :
1. 5+ years of experience and an excellent understanding of Linux or UNIX; Linux system administration experience is preferred

2. Experience with centrally-managed directory servers like Red Hat Directory Server, FreeIPA, Active Directory, Sun Directory Server, and Novell eDirectory, including functions like replication
3. Familiarity with LDAP, including hands-on experience with CLi tools

4. Excellent problem solving and debugging abilities, including core analysis with GDB

5. Experience with Samba, CIFS, and Kerberos

6. Familiarity with C, Bash, and Python languages is a plus

7. Ability to communicate clearly and effectively with customers who have various levels of technical expertise

8. Ability to multitask, prioritize, and deliver in a high-pressure environment

9. Bachelor's degree or equivalent experience within the enterprise IT sector

Employer Details :

Company Name :
Red Hat
Website :
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